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MASTER EMOTIONS TO BE MORE EFFICIENT
Category
SOFT SKILLS
Subcategory
Personal development
Code
DVP024
Training Objectives
Understand emotions and their roles in relationships. Develop listening and feelings. Exit conflict situations and return to effective communication. Apply a custom program to manage your emotions.
Training Program
• Know and understand emotions: trigger, emotions, needs
• Awareness of the impacts of emotions and their manifestations
• Practice empathic listening
• Using tools to manage emotions through experimentation
• Adopt CNV good practices
• Develop a personalized development plan, establish individual action paths
