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CONSTRUCTIVE COMMUNICATION
Category
SOFT SKILLS
Subcategory
Personal development
Code
DVP025
Training Objectives
Adapt your communication to the profile of your contact person. Develop assertive behaviour in interpersonal relationships. Strengthen its persuasion capacity to give impact to its ideas. Easily express oneself in the different types of intervention.
Training Program
Understanding the basic principles of communication: key elements, life position, perception.
Better knowledge to communicate well: strengths and improvements in verbal and non-verbal communication.
Develop assertive behaviour.
Selling ideas: lifting resistance and understanding blocking areas.
Managing sensitive situations.
