CUSTOMER LEVEL 1 - axian university

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CUSTOMER LEVEL 1

Category

BUSINESS

Subcategory

Marketing and customer relationship

Code

RCL009

Training Objectives

Understanding the steps of customer enchantment Support and support the client positively Improve customer experience.

Training Program

Strengthening the customer experience base
How is « enchanting » customers?
Anchoring the « wow » effect
Develop action plans to achieve customer wishes

Target Audience

All actors in relation to the customer, teams Commercial

Duration (Days)

1

Minimum Number of Seats

8

Maximum Number of Seats

15

Trainer

Harimampionona RAKOTONAIVO, Formatrice Sales Acdemy

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