Catalog
details
Ajoutez votre titre ici
Ajoutez votre titre ici
CUSTOMER LEVEL 2
Category
BUSINESS
Subcategory
Marketing and customer relationship
Code
RCL010
Training Objectives
Deepen the principles of customer enchantment Strengthening their motivation and involvement in society Building a culture of collaboration, mutual support and self-exhaustion Create a strong connection with the client
Training Program
• Reminder and assessment of achievements:
Level 1 summary
Feedback on successes and challenges
• Nicely applied to yourself:
Technique to remain motivated
Growing a positive attitude
• Creating an enchanted environment for others
Positive communication
Managing difficult relationships
• Taking initiative to improve the clinet experience
Individual and collective action plan
