TEAM CONFLICT MANAGEMENT - axian university

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TEAM CONFLICT MANAGEMENT

Category

SOFT SKILLS

Subcategory

Personal development

Code

DVP008

Training Objectives

Knowing the different types of conflicts and their causes Anticipating latent conflict through enslavement Owning regulatory tools to resolve open conflict Control his emotions and those of his interlocutor to get out of violent conflict.

Training Program

Know the different types of conflicts, causes and mechanisms.
Assessing the issues and implications
Identify the expectations and needs of its employees
Refine to better defuse conflicts by developing its sanctity
Owning regulatory tools: mediating
Understanding, identifying and controlling your emotions and those of your interlocutor

Target Audience

Team managers and project managers

Duration (Days)

2

Minimum Number of Seats

8

Maximum Number of Seats

12

Trainer

Tiana RABENJA, Formateur Accompagnateur en Développement professionnel et Epanouissement personnel

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