Know your relationship style
Enhancing esteem and assertivity
Say no assertively
Managing criticism and conflict.
Training Program
Day 1:
Reviewing his qualities and behavioural limitations
Practical work
Self-diagnosing relational and identifying one’s own stressors
Self-analysis and collective debriefing
Develop and strengthen its sanctity
Exercises, situations and role-playing to strengthen and develop its sanctity
Day 2:
Learning to say NO
Developing leadership
Situation and role play around the no
Training in the use of the DESC method
Defuse situations
Practical work
Role games and simulations of conflict situations
Collective debriefing
Target Audience
All public
Duration (Days)
2
Minimum Number of Seats
10
Maximum Number of Seats
15
Trainer
Nathalie DELPIERRE, SMILE SKILLS, 20 ans d'expérience en management et en formation