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SALES AND ADVICE
Category
BUSINESS
Subcategory
Sales and customer experience
Code
VTE012
Training Objectives
Discover the customer's environment through the 4 stages of the deed of sale: opening, investigation, argumentation and conclusion Enhancing the personal efficiency of the business in its professional approach Master the deed of sale.
Training Program
Module: Environment
The trade mission
The 4 basic needs of the client
The argumentation process
Different types of questioning and their treatment
