Catalog
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ONE CUSTOMER AT A TIME (OCAT)
Category
BUSINESS
Subcategory
Sales and customer experience
Code
VTE007
Training Objectives
Strengthening the know-how and know-how of the trade Go to the customer's discovery, before you can meet your needs Deliver the best experience to the client Conclude sales and retain customers.
Training Program
THE 8 OBLIGATIONS OF THE
Through role plays, exchanges with different participants, we define together during sessions the customer experience that must be offered to customers.
