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DEVELOPING NON-HIERARCHIC RELATIONS

Category

SOFT SKILLS

Subcategory

Personal development

Code

DVP019

Training Objectives

Be constructive in transversal relationships Update on how he communicates Communicate and share objectives Communicate with sanctity Dealing with conflict situations

Training Program

Communicate constructively
Transmitter/receiver: to focus on the quality of communication.
Update on their modes of communication
The attitudes of influence communication
Convincing by argument techniques
Using tools: active listening, reformulation, questioning, positive speaking, present and future
Exercise: exercises on listening, different types of questions, positive talk, collective debriefing

Building Relationship Confidence
Understanding attitudes to avoid in non-hierarchical relationships
Recognizing passive, aggressive and manipulative behaviour
Adopting authentic attitudes
Taking a constructive place at the heart of the stakes
Exercise: Role play around goal support

Search for the winning balance
Win-win posture.
The Art of Fair Balance
Differentintention and event
Life positions
To assert themselves with assertivity
Year

Positioning tests on life positions and sanctity
To be a force of proposal in any situation
Build winning relationships even in conflict situations.
Know how to say no
Differentiating confrontation and conflict
Dealing with objections effectively
Use the striped disc technique wisely
Approve emotions through non-violent communication.
Exercise/simulations based on issues encountered by participants

Target Audience

Transversal Process Managers, Project Managers

Duration (Days)

3

Minimum Number of Seats

10

Maximum Number of Seats

12

Trainer

SMILEBOX

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