Discover the 5 levels of Leadership and where you are compared to your teams. (1/2 day)
• The 6 keys to team management according to the CLARETÉ method: Communication, Leadership, Attitudes, Relations, Education and Teamwork
• Communication: the 4 types of personality and their mode of communication, connecting to the contact person, how to give a good feedback. (1/2 day)
• Leadership: the characteristics of the leader, the 4 phases of leadership development, the key elements of leadership are influence, discipline and trust. (1/2 day)
• Education: develop and develop other leaders around you. (1/2 day)
• Attitudes: the impact of your attitudes on your leadership, the 7 axioms of attitude, how to
forms attitude and a good attitude in order to live well successes and failures. (1/2 day)
• Relationships: building good relationships based on: listening, encouragement and service, how
gain the confidence of others. (1/2 day)
• Teamwork: the foundation of a successful team: investing in the team, managing the
Weak links, creating positive energy within the team and mobilizing creativity within the team
Team. Implementation of the concepts discussed during the various workshops: the participant
Work on developing a plan to make its team efficient and effective. (1/2 day)