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BETTER ENFER AND EXPERIENCE IN DIFFERENT SITUATIONS
Category
SOFT SKILLS
Subcategory
Personal development
Code
DVP030
Training Objectives
• Understanding her relationship style • Strengthening self-esteem and self-confidence • Say no assertively • Managing criticism and conflict
Training Program
Identify your own behavioural qualities and limitations
• Understand and differentiate passivity, aggression, manipulation and
assertivity
• Develop and strengthen self-confidence
• Managing criticism well and saying « NO » in an assertive way
• Predict and defuse conflict situations
