At the end of the training, participants will be able to:
Understanding professional behaviour in difficult situations
To foster initiative and accountability
Manage unexpected and stressful situations
Strengthening teamwork and cooperation
Training Program
Understanding the basics of communication
Adopt effective and assertive communication in all circumstances
Assimilate the importance of punctuality, rigour and observance of instructions,
Understanding emotions to manage them
Know the different tools to ensure teamwork and strengthen cooperation
Application of these tools:
– Emotional intelligence
– Breathing and laughing
– Use of appropriate words
Target Audience
All public
Duration (Days)
2
Minimum Number of Seats
8
Maximum Number of Seats
12
Trainer
Tiana RABENJA, Formateur Accompagnateur en Développement professionnel et Epanouissement personnel