Customer relationship : OCAT (One Client At a Time): to discover the customer, before being able to satisfy his needs ASA (Axian Sales Attitude): to master the fundamentals of communication and self-confidence in front of the customer
Sale: Prospection: mastering the different stages and models of prospecting
Sales and advice: sales technique and argumentation adapted to each customer
Sales stages: Environment and Humans of the client: Opening Investigation – Argument – Conclusion
Loyalty: Convince customers that they can’t find better elsewhere