ISO 9001 – 2015: UNDERSTANDING THE ESSENTIAL PRINCIPLES OF THE QUALITY STANDARD
Category
OPERATIONAL EFFICIENCY
Subcategory
Quality
Code
QTE001
Training Objectives
Understanding the interest of quality in a company.
Training Program
General comments on quality
Definition and history
Basic concepts
ISO9001:2015
Why make quality?
Principles of quality management
The 7 principles of quality management
Quality Management System (QMS)
Cartography of the SMQProcessing Document SystemTools for continuous improvement