Day 1:

THE ISSUES OF EVALUATION:
– The concept of staff assessment
– The objectives of staff evaluation
EVALUATION METHODS AND CRITERIA:
– Performance criteria
– Rating and ranking
THE CONDUCT OF AN EVALUATION MAINTENANCE:
– Understand the stages of the evaluation process
– Prepare evaluation interviews
– Effective maintenance

Day 2:

PERSONNEL EVALUATION TOOLS:
– The evaluation grid
– Skills pools
– EVALUATION: 360 degrees
– Feedback culture
A CONSTRUCTIVE FEEDBACK
– The techniques of constructive feedback
– The negative traps
– Continuous improvement
THE DEVELOPMENT PLAN
– Defining and setting development goals
– Monitoring and evaluation of employees