Lesson 1: Program Management
• Determine the need for a business continuity program.
• Obtain support and funding for the business continuity programme.
• Establishment of an organizational framework to support the business continuity program.
• Introduce key concepts such as program management, risk awareness, identification
critical functions/processes, remediation strategies, training and awareness, and
exercises/tests.
Lesson 2: Risk assessment.
• Identify risks that may adversely affect an organization’s resources or image.
• Assessing risks and identifying potential impacts on the organization, allowing the organization to
determine the most efficient use of resources to reduce these potential impacts.
Lesson 3: Business Impact Analysis.
• Identify and prioritize the functions and processes of the organization to determine who will have the
more impact if not available.
• Assess the resources required to support the business impact assessment process.
• Analyze results to identify possible gaps between organizational needs and capacity
to satisfy them.
Lesson 4: Business Continuity Strategies
• Select cost-effective strategies, including cost-effective strategies, to reduce disabilities
identified during the risk assessment and market impact assessment processes.
Lesson 5: Preparing and responding to incidents
• Develop and assist the organization in implementing an incident management system that defines roles
the organization, lines of command and climbing processes.
• Define requirements for the development and implementation of the incident response plan
organization. Ensure that incident response is coordinated with external organizations
in a timely and efficient manner, if necessary.
Lesson 6: Development and implementation of the plan
• Document plans to be used in an incident to enable the organization to continue to
function.
Lesson 7: Awareness and training programs.
• Establish and maintain training and awareness-raising programmes that enable the
to respond calmly and effectively to incidents.
Lesson 8: Exercise/test, evaluation and maintenance of business continuity plan
• Implement a program of exercises, evaluation and maintenance to maintain the state of
preparation.
Lesson 9: Crisis communication
• Provide a framework for the development of a crisis communication plan.
• Ensure that the crisis communication plan provides for rapid and effective communication with the
internal and external parts.
Lesson 10: Coordination with External Agencies and Resources
• Establish policies and procedures to coordinate incident response activities with agencies
Government.
Lesson 11: Review for the Qualification Examination
• Review the important concepts of each of the previous lessons.
• Prepare for the qualification examination by examining the questions of the practical examination