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GRIEF MANAGEMENT MECHANISMS IN ACCORDANCE WITH INTERNATIONAL FINANCIAL SOCIETY (IFS) REQUIREMENTS

Category

OPERATIONAL EFFICIENCY

Subcategory

HSE

Code

HSE006

Training Objectives

Know the objectives and basic principles of the IFC's E&S standards Know how standards should be applied Know how to put in place a grievance management mechanism (for external and internal stakeholders).

Training Program

Understand and adopt the existing Axian grievance mechanism
Appropriating Axian’s grievance procedures
Engage these stakeholders in the identification and resolution of grievances
Managing grievances effectively according to its E&S management system
Adapt its grievance mechanism to the risks and negative effects of its project
Develop appropriate action plans to respond to grievances
Practical cases (depending on the nature of the target activities)

Grievance management addressing the following themes:
Labour and working conditions Resource efficiency and pollution
Community health, safety and security
Land acquisition and involuntary relocation
Conservation and management of biodiversity
Indigenous people and cultural heritage

Target Audience

Head or coordinator, HSE team (or QHSE) and technical, internal auditors, permanent controller, managers

Duration (Days)

7

Minimum Number of Seats

8

Maximum Number of Seats

12

Trainer

Tony RAKOTONINDRAINA

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